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Feedback and complaints

Compliments, ideas and complaints all make us better. Formal complaints go straight to our Safeguarding and Compliance Manager.

Feedback form

We appreciate your feedback. It is how we improve our programs and services.

What would you like to provide

I would like to provide

Would you like to remain anonymous?

First Name

Last Name

Participant's name, if you are a parent, carer or supporter

Email Address

Phone Number

Please best describe your feedback/complaint•

What is the outcome you would like from providing this information

How would you rate your overall experience with TWCI (Scale of 1 to 5 Stars)

Complaints are handled under the TWCI Feedback and Complaints Policy. You can also contact the NDIS Quality and Safeguards Commission on 1800 035 544.

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Organisation (if any)

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